indobet365 Casino & Sportsbook Data Care

This page describes what we collect when you use indobet365 and how we keep that data protected. We at indobet365 collect personal information only to operate your account, process your deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties, and we do not use your information for marketing without your consent.

Our privacy commitments apply across all indobet365 services — our mobile app, browser interface, live-casino tables, slot games, sportsbook, and payment processing. Whether you access us from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, the same data-protection standards apply. We use encryption, secure servers, and regular audits to protect your information.

We operate in jurisdictions where local law permits online gaming. Our data handling complies with applicable privacy and data-protection regulations in those jurisdictions. If you have questions about how we use your data, contact us through the channels listed at the end of this page.

What we collect and why

We at indobet365 collect the following information when you create an account and use our platform:

• Account information: Your email address, phone number, password, and account name. We use this to create your account, verify your identity, and send you account notifications.
• Identity verification: A copy of your ID (KTP, passport, or driver's license) and a selfie holding the ID. We use this to comply with know-your-customer (KYC) regulations and prevent fraud.
• Payment information: Your bank account number or e-wallet details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We use this to process your deposits and withdrawals. We do not store your full bank details; instead, we use tokenized references that let us process transactions without retaining sensitive data.
• Transaction history: Records of your deposits, withdrawals, and gameplay. We use this to track your account activity, detect fraud, and comply with regulatory requirements.
• Device and usage data: Your IP address, device type, browser type, and pages you visit on indobet365. We use this to improve our platform, detect security threats, and understand how users interact with our services.

How we use your data

We at indobet365 use your data for the following purposes:

Account operation

We use your email, phone, and account name to create and manage your account, send you login links, and notify you of account changes.

Payment processing

We use your payment details to process deposits and withdrawals. We do not store full bank numbers; we use encrypted tokens instead.

Identity verification

We use your ID and selfie to verify your identity, comply with KYC regulations, and prevent account fraud and money laundering.

Fraud detection

We analyze your transaction history and device data to detect unusual activity and protect your account from unauthorized access.

Legal compliance

We retain transaction records and identity documents to comply with applicable gaming, tax, and anti-money-laundering regulations.

Data security and encryption

We at indobet365 protect your data using industry-standard security measures. All data transmitted between your device and our servers is encrypted using SSL (Secure Sockets Layer). Your password is hashed using a one-way encryption algorithm — we never store your password in plain text, and we cannot retrieve it. If you forget your password, we send you a reset link to your registered email.

Our servers are located in secure data centers with physical access controls, firewalls, and intrusion-detection systems. We perform regular security audits and penetration testing to identify and fix vulnerabilities. We limit access to your personal data to employees and contractors who need it to operate indobet365 — all of whom are bound by confidentiality agreements.

We recommend enabling two-factor authentication on your indobet365 account. This adds an extra layer of security by requiring a code from your phone in addition to your password when you log in. You can enable two-factor authentication in your account settings.

Third-party processors and data sharing

We at indobet365 may share your data with third-party service providers who help us operate our platform. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity-verification services, and hosting providers. We require all third-party processors to maintain the same level of data protection as we do, and we do not allow them to use your data for their own purposes.

We may disclose your data if required by law — for example, if a court orders us to provide information, or if we are required to comply with anti-money-laundering or tax regulations. We will not voluntarily disclose your data to government agencies unless legally required to do so.

We do not sell your personal data to third parties. We do not share your data with marketing companies or data brokers. We do not use your data to build profiles for targeted advertising outside of indobet365.

Your rights and data access

We at indobet365 recognize your rights regarding your personal data. You have the right to:

• Access your data: Request a copy of all personal data we hold about you. Contact us through the channels listed below, and we will provide your data within a reasonable timeframe.
• Correct your data: If your account information is inaccurate, you can update it in your account settings or contact us to make corrections.
• Delete your data: Request deletion of your account and associated data. We will delete your account and personal information, though we may retain transaction records as required by law.
• Restrict processing: Request that we limit how we use your data. For example, you can opt out of non-essential communications.
• Data portability: Request a copy of your data in a portable format that you can transfer to another service.

Cookies and tracking

We at indobet365 use cookies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your login status, your language preference, and your gameplay history. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).

We use cookies for the following purposes: to keep you logged in, to remember your preferences, to analyze how you use indobet365, and to detect fraud. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, though this may affect your ability to use indobet365.

Data retention and deletion

We at indobet365 retain your personal data only as long as necessary to operate your account and comply with applicable law. We retain transaction records for at least five years to comply with anti-money-laundering and tax regulations. We retain identity-verification documents (your ID and selfie) for the duration of your account and for a reasonable period after account closure to comply with regulatory requirements.

If you request account deletion, we will delete your personal data within a reasonable timeframe, except where we are required by law to retain it. We will not use your data after deletion except as required by law.

Contact us about your data

If you have questions about how we use your data, want to request access to your information, or want to exercise any of your rights, contact us through the following channels:

• In-app help: Log into your indobet365 account and use the Help section to submit a data-privacy inquiry.
• Email: Send your request to our support team. Include your account email and a description of your request.
• Account settings: You can update your personal information, email address, and phone number directly in your account settings.

We will respond to your request within a reasonable timeframe, typically within 14 days. If your request is complex or requires additional information, we may take longer, and we will notify you of any delays.

Policy updates

We at indobet365 may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of indobet365 after we post changes constitutes your acceptance of the updated policy.

Our services are available only where local law permits. Users are responsible for verifying that their use of indobet365 complies with their own jurisdiction's regulations. If you have concerns about data privacy or our compliance with applicable law, contact us through the channels listed above.